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In 2005, AutoProf grew 90% in revenue over the previous year and changed the company name to DesktopStandard. In 2003, AutoProf introduced the AutoProf Policy maker, which was the first commercial product to build upon Microsoft's built-in Group Policy Objects to make common tasks like mapping network drives or sharing printer connections easier. During the same time period, they also grew almost 300 percent and were one of the fastest growing private companies in the Los Angeles area. From 2003-2008 the company expanded in Spain, Portugal, Japan and Latin America.

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The company was focused on identity, access, and password management for privileged users on UNIX systems. Symark relocated to Westlake Village, California, then again to Agoura Hills. Symark was also a client-server computing vendor, before later acquiring a license for the UNIX security product UPM (now owned by Quest Software) and rebranding their version PowerBroker. Its name is derived from the initials of its founders, Bob Sommers and Doug Yarrow.

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Please note that this will also remove the downloaded installation file as well.Symark was founded in 1985 as a VAX/VMS utility software company in Los Angeles' San Fernando Valley. When the remote session is over, you can click the large red X button in the Bomgar window to close the program and uninstall it.

The Help Desk agent will then initiate a chat session and a window will appear on your computer that you will be able to chat back with. If you choose to proceed, the window will display a green computer icon next to the icon of a person on the right side. This will terminate the remote session, close the program, and uninstall it. If at any time you want to cancel the remote session, click the large red X button in the Bomgar window. Finally, the last option refuses the request, closes the software, and uninstalls it. This is useful if you are getting an error message that the Help Desk is unable to replicate or if you have access to systems that they do not. The second option allows you to perform tasks on the computer and the Help Desk agent can only watch what you do. The first option will allow the Help Desk agent to remotely access your computer. Once the agent chooses to remote control your computer, you will be greeted by another message. Open this image file (it may open by itself) and double click the icon in the image In Safari, a disk image will download and display on the desktop.

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Click the Run button to install the software

In Internet Explorer, the box will ask to Run, Save or Cancel.Click Save File and then open the downloaded file In Firefox, the box will ask you to Save File or Cancel.Click on the name of the Help Desk agent that invited you to use this serviceД¬lick on the Agents name that invited you to this session, a dialog box will appear: Representatives This is a list of available Help Desk Agents.You will now find yourself at the Support Portal page.

Please read through this page and if you are in agreement with the terms of use, click the I agree with the above terms and conditions link.

Access to remote help can be found by visiting the Bomgar Remote Desktop Support Agreement page (doc: 7957).

Once you have worked with the Help Desk, if it is determined that you can benefit from a remote session, the Help Desk will invite you to join this session. This service is offered as an invite only service. This document covers accessing DoIT's BeyondTrust Remote Support page and use of the program.

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